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How to Upgrade Firmware of Sherpa

This article explains how to update the firmware for the Sherpa Pet GPS Tracker. If you have any further questions about the Sherpa you can visit the Help Center.


  • Please make sure the Sherpa battery is enough.
  • Enable Bluetooth on your cell phone.
  • Install the App “nRF Connect for Mobile” (search from the App store)
nRF Connect for Mobile

Download Firmware

  • Contact us to get the latest firmware ;
  • Copy the firmware “SHERPA.VXX” to your Phone

Upgrade the firmware

  • Open the App “nRF Connect for Mobile”;
  • Enable the location
  • SCAN the Bluetooth
  • Select“SHERPA.V02”to connect
Connect Sherpa
  • Click “DFU”, select “Distribution packet (ZIP)” and click “OK”.
Choose firmware
  • Browser the firmware file (SHERPA.V02) on your phone and choose it
  • It will auto-start the OTA until 100%.
Firmware Upgrading


I can’t find the Sherpa on nRF Connect App
Please make sure to enable Bluetooth and Location on your Cell Phone.
I choose the firmware but still can’t upgrade.
The firmware is a zip file and please don’t unzip it.
Updated on February 27, 2023

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